Troubleshooting

Diagnostic Commands

Run Diagnostic Check

claude /doctor

Check Environment Variables

# macOS / Linux
echo $ANTHROPIC_BASE_URL
echo $ANTHROPIC_AUTH_TOKEN

# Windows PowerShell
echo $env:ANTHROPIC_BASE_URL
echo $env:ANTHROPIC_AUTH_TOKEN

Common Errors and Solutions

Error Message	Possible Cause	Solution
API key is invalid	① Key entered incorrectly (extra spaces) ② Key expired or reset ③ Wrong environment variable name	Check for extra spaces in the key; confirm the key is valid; ensure the variable name is ANTHROPIC_AUTH_TOKEN
Connection refused / Network error	① ANTHROPIC_BASE_URL set incorrectly ② Firewall blocking connection ③ Proxy settings conflict	Check BASE_URL config; review firewall rules; check proxy settings
Insufficient quota	Quota depleted	Log in to the admin dashboard to check quota and top up
Command not found: claude	Command not found	Re-run the installation command, or reopen the terminal
Model not found	Incorrect model name	Check the model name and ensure it's enabled in the dashboard

API Connection Test

Test API connection with curl:

curl https://anyapi.pro/v1/models \
  -H "Authorization: Bearer YOUR_API_KEY"

If a model list is returned, the connection is working.

Get More Help

• Official Documentation: Claude Code official docs include more advanced usage → Anthropic Docs
• Contact Administrator: If the above methods don't resolve your issue, contact the administrator